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End of service reviews 2024- 

  • 'It took my mother back to her younger days, she was very happy at Laureston House'

  • 'Their knowledge was very helpful in guiding us through mums dementia journey'

Resdient's views- November 2025​

  • 'I find it all so very pleasant and everyone is very good here'

  • ' The staff are very kind and caring'

  • ' I am very happy here'

  • ' You certainly have your freedom'

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  • Family views- May 2025

  • ' a well run home with friendly staff and clam, relaxed atmosphere'

  • ' the home is of a high standard'

  • ' its nice that the staff appear to genuinely care about mum'

  • 'their care and support are invaluable to families feeling confident that residents are well cared for'

  • ' Thank you for your part in providing incredible care and devotion you provided to 'c'. what a great team of staff you have'​

End of service Reviews 2025​​

  • 'Tracie made us feel at ease from the first contact and we knew from the moment we arrived that dad would be well cared for'

  • 'Amazing bunch of people'

  • ' Absolutely fantastic team every single one.'

  • ' All the staff have made the resident and the whole family feel part of this care home'

  • ' Top management team nothing was too much trouble'

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Professional views January 2026​ '

  • 'we have been working in partnership with laureston house and our experience is always seamless and very easy' ​

  • ' Strong approachable management team'

  • ' I only have positive things to say about Tracie and the team, thank you for providing outstanding care to the residents'

  • ' A well run environment. The residents arn't just people in a home, it is their family home.'

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  • Residents views April 2026 

  • ' We have lovely chats'

  • 'The manager runs a marvellous home'

  • 'The home is top of the class, its a pleasure being here'

  • 'I love living here its my home'

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Family Views May 2026

  •  'Excellent love in a homely environment’

  • ‘I feel they genuinely love my mum, they can’t do enough for her’

  •  'Staff are all wonderful and caring to the residents I am totally confident leaving dad in there care’

  • 'Double outstanding, the activities and fundraising are so good for all of them. All of them are encouraged to join in’

  • ‘The management team are just as engaged as the carers’ there appears to be a mutual respect’

 

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