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Feedback 

Professional Persons comments-

 July 2023

  • Excellent reception, with staff that care so much about each other and everyone of their patients.

  • Communication and support is always prompt.

  • Excellent, friendly and approachable and always have the clients needs at the centre of their planning.

  • staff seems to have a good understanding of the service users, its like a family.

  • Clients alwasy doing activity and sharing time together

Family Views-

End of service reviews 2024- 

  • 'It took my mother back to her younger days, she was very happy at Laureston House'

  • 'Their knowledge was very helpful in guiding us through mums dementia journey'

Resdient's views- 

​June 2024

  • We are a family

  • I'm really Happy here

  • The staff look after us very well

  • We always have fun

Family views- 

May 2025

  • ' a well run home with friendly staff and clam, relaxed atmosphere'

  • ' the home is of a high standard'

  • ' its nice that the staff appear to genuinely care about mum'

  • 'their care and support are invaluable to families feeling confident that residents are well cared for'

  • ' Thank you for your part in providing incredible care and devotion you provided to 'c'. what a great team of staff you have'​

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