Laureston House is a small, friendly family run home situated in a quiet area of Dover. The town centre, seafront and Dover castle is a short walk away. Our qualified staffs accompany clients on walks or wheelchair outings to take in the panoramic views.

Our location is ideally suited, with easy access to the main bus route serving Dover and the surrounding area.

Effective quality assurance and monitoring systems ensures that Laureston house provides a quality service. Particular attention is paid when recruiting, selecting and training staff. Detailed and user friendly care plans are developed, with input from clients, to agreed outcomes. The home ensures continuous quality improvement by developing and evolving to meet the changing needs of our clients.

At Laureston House qualified staffs are available to assist clients twenty four hours a day. Our prime consideration is to encourage client independence without compromising privacy and individuality.

At Laureston House we place a strong emphasis on staff training and encourage staff to achieve NVQ awards at levels 2, 3, and 4. Staffs also receive in house training on topics that are relevant to the needs of our clients. As a result of this needs led training we are experienced in the care of diabetics and several of our staff are qualified to administer insulin.

We aim to make Laureston House ‘home’ for all our clients, therefore, visitors are most welcome at all times and we encourage clients to entertain guests as they wish.

Clients are encouraged to pursue their religious beliefs and the home will facilitate this.

Laureston House receives regular visits from a hairdresser, chiropodist, optician and dental practitioner. The staffs are given considerable support from the district nurses, including a weekly in house clinic.

We pride ourselves on the quality of our nutritious home cooked meals and all dietary needs are catered for.

A qualified instructor supervises weekly armchair aerobics classes.

Monthly clients meeting offer an opportunity for feedback, comments and suggestions on all aspects of the service provided.

Clients can remain at Laureston house until the end of their life, unless there is a particular need for medical intervention. All staff is trained in palliative care and, with the support of the district nurses, this period of their life is sensitively dealt with. Family and friends are also supported at this difficult time.

Laureston house is registered under the care homes act 2000, with the commission for social care inspection, as a home for elderly persons.